Luckys Discount Centre Price Match Terms and Conditions
We are dedicated to providing our customers with the lowest prices on our products. If you find a lower price on an identical item from a legitimate competitor in South Africa within 30 days of your purchase, we will match it.
Here are the terms and conditions for our price match guarantee:
- Product Eligibility: The item must be identical in brand, model, size, color, and packaging.
- Competitor Eligibility: The competitor must be a legitimate retailer with a physical storefront in South Africa.
- Price Eligibility: The competitor’s price must be in South African Rand (ZAR) and include all taxes, fees, and shipping charges.
- Price Match Request: You must provide written proof of the lower price, such as a screenshot or a link to the competitor’s website, to our customer service team.
- Price Adjustment: We will match the competitor’s price and provide a refund for the price difference within 7 business days.
- Exclusions: We do not price match auction sites, marketplaces, discount clubs, or discontinued products.
- Limitations: We reserve the right to limit the number of price matches per customer and per item.
We will do our best to meet or beat any legitimate price for the same product. If you have any questions about our price match guarantee, please don’t hesitate to contact our customer service team.