Customer Online Purchase Guide
Add Items to Cart
To make a purchase, add the items you want to your cart via the Add to Cart button.
Once you are happy with your selected items, go to the Cart button at the top right of the page.
To review your items in your cart select the View Cart button or go to Checkout to continue with your purchase.
Viewing your cart
While viewing your cart, you can remove an item by selecting the red X on the left of the item, change the Quantity of your items, Calculate Shipping or Proceed to Checkout.
You can calculate your shipping fee by selecting Calculate Shipping.
- 1st tab is your Country
- 2nd tab is your Province
- 3rd tab is your Town/City
- 4th tab is your area Postcode/ZIP. It is necessary to enter the correct Postcode/ZIP to calculate the correct shipping options.
- 5th tab is your Suburb Name. It is necessary to enter the correct Suburb Name to calculate the correct shipping fee.
Please make sure to enter the correct information in all the tabs before pressing Update.
- If you are in the Hibiscus Coast Area, you will have a Hibiscus Coast Shipping option and a Collect in store option available.
- If you are outside the Hibiscus Coast Area, you will only have a National Shipping option available.
Once you have entered all the correct information, you can Proceed to Checkout to continue purchase.
If you want your items to be delivered, please make sure Ship to a different address is ticked and make sure you enter the correct information.
If you created an account and entered your Address Details via your Account Menu, the information field will be filled out and you won’t need to enter all the details again. (See guide on Account Creation )
Once all the information in the form has been entered, select your payment method and make sure everything is correct before selecting Place Order.
Shipping Fee On Checkout Form
If your shipping options aren’t showing when you want to Place Order, make sure your Postcode/ZIP has been entered correctly on both sides. After you entered the correct Postcode/ZIP then retype the correct Area/Suburb to refresh your shipping options.