Privacy Policy

Effective Date: 27-09-2024

At Lucky's Discount Centre, we are committed to protecting your privacy. This privacy policy outlines how we collect, use, and safeguard your personal information when you use our website.

1. Information We Collect

We may collect personal information when you:

  • Visit our website
  • Register an account
  • Place an order
  • Contact customer service
  • Subscribe to newsletters

The information we collect may include your name, email address, shipping address, payment details, and browsing activity.

2. How We Use Your Information

The personal information we collect is used for:

  • Processing and fulfilling your orders
  • Providing customer support
  • Improving our website and services
  • Sending updates, promotions, and newsletters (if you’ve subscribed)

We will never sell or share your personal information with third parties for marketing purposes without your consent.

3. Cookies

Our website uses cookies to improve your browsing experience. Cookies help us understand how you use our site and enable features such as personalized content and remembering your preferences.

You can choose to disable cookies through your browser settings, but this may affect certain functionalities on our site.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. This includes encryption of payment information and secure storage of your data.

5. Third-Party Services

We may use third-party services to process payments or analyze website traffic. These third-party providers have their own privacy policies, and we encourage you to read them.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request corrections to your personal data
  • Request the deletion of your personal information (subject to legal requirements)

If you would like to exercise any of these rights, please contact us at online@luckys.co.za.

7. Changes to This Policy

We reserve the right to update this privacy policy from time to time. Any changes will be posted on this page, and the effective date will be updated.

8. Contact Us

If you have any questions or concerns about our privacy practices, please contact us at: