This Privacy Policy governs the manner in which Luckys collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.luckys.co.za website (“Site”). This privacy policy applies to the Site and all products and services offered by Luckys.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site respond to a survey subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number,

Users may, however, visit our Site anonymously.

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Luckys collects and uses Users personal information for the following purposes:

  • To improve customer service
    Your information helps us to more effectively respond to your customer service requests and support needs.
  • To personalize user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site
    We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To process transactions
    We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To administer a content, promotion, survey or other Site feature
    To send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emailsThe email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Changes to this privacy policy

Luckys has the discretion to update this privacy policy at any time. When we do, revise the updated date at the bottom of this page,. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.


  • The prices displayed on this site are quoted in South African Rands inclusive of Value Added Taxation (‘VAT’) and are valid in South Africa ONLY.
  • Prices do not include delivery charges.
  • Products and prices displayed on this site may vary from time to time and are subject to availability.
  • Due to online only and in store promotions prices may differ between our website and physical store.
  • We reserve the right to have different prices online and in store.
  • We reserve the right to discontinue or change the specifications of our products and services from time to time without notice.
  • Luckys Discount Centre shall in no way be held responsible for any errors or misstatements emanating from this website.
  • If a price as displayed contains an inadvertent and obvious error, Luckys Discount Centre is not bound by it after-
    • (a) correcting the error in the displayed price; and
    • (b) taking reasonable steps in the circumstances to inform consumers to whom the erroneous price may have been displayed of the error and the correct price.

Stock Availability

Although our product items are displayed on the website, this is no guarantee that there is stock available in the stores. Please enquire on product availability before doing an online purchase. Luckys Discount Centre will not be held liable for products displayed on the website that are out of stock in the store.

Image & Product Disclaimer

Please be aware that the product images shown on our website and advertisements are for illustration purposes only. Therefore, textures, sizes and colors may vary and may not be an exact representation of the product.

All images and dimensions are not intended to form part of any contract or warranty.

LUCKYS DISCOUNT CENTRE reserves the right to change product images and specifications at any time without notice.

If you do require a sample of the actual product, please feel free contact us.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

On the Website, at checkout, once you click the “Pay” button a legally-binding agreement between you and the Company is formed. All orders with the Company will be sent to you via email.

The Customer shall be bound by these Terms and Conditions in all transactions relating to the purchase of the products using Luckys Discount Centre online shop or from the Luckys Discount Centre physical shop.

We reserve the right at all times to reasonably decline any order and/or to suspend delivery and/or to decline to supply the Products to the Customer.  We further reserve the right to limit quanties and/or bulk purchases at our discretion.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Luckys Discount Centre

039 317 3036


Updated 06-08-20