Terms and Conditions

Welcome to the Lucky’s Discount Centre website. By accessing or using our site, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using the website.

1. General Terms

  • By using this website, you agree to these terms and conditions in full. If you disagree with any part of these terms, you must not use our website.
  • We reserve the right to update or modify these terms at any time without prior notice. Your continued use of the website following any changes indicates your acceptance of the new terms.

2. Product Information

  • While we strive to provide accurate information, product details, including pricing and availability, may be subject to change without notice.
  • We do not guarantee that product descriptions, images, or any other content is 100% accurate, complete, or error-free. If a product offered by Lucky’s Discount Centre is not as described, your sole remedy is to return it in an unused condition.

3. Ordering and Payment

  • All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse any order at our discretion.
  • Payment must be made in full before the product is dispatched.
  • You agree to provide accurate and complete billing and shipping information for all purchases made at our store.
  • While our products can be purchased on our website, availability in our store may vary. Some items are ordered directly from our suppliers, so stock levels can fluctuate. We recommend checking with us before making a purchase to ensure that the item you want is in stock, as our suppliers may not always have the items readily available.

4. Shipping and Delivery

  • We offer nationwide shipping within South Africa only. Delivery times and costs vary based on your location.
  • Before you complete your order, please double-check the address you provide to ensure it is accurate, as incorrect addresses can significantly delay the arrival of your order.
  • Please Note: Extra surcharges on deliveries may apply on larger/bulkier items.
  • Please refer to our [Delivery Policy] for detailed information on shipping fees and timelines.

5. Returns and Refunds

  • If you are unhappy with your purchase or receive a faulty product, you may return it within 7 days for a refund or exchange, provided it is unused and in its original packaging.
  • For more details, refer to our [Returns and Refunds Policy].
  • If the product is not faulty, the customer will be responsible for return shipping costs.

6. Pricing

  • Prices on our website may change without prior notice. While we strive to ensure the information is accurate and up-to-date, there may be instances where items are mispriced.
  • If a product is listed at an incorrect price due to technology, photography, human error, or inaccurate pricing information from our suppliers, Luckys Discount Centre reserves the right to refuse or cancel orders for the incorrectly priced products.

7. Intellectual Property

  • All content on this website, including text, images, graphics, and logos, is the property of Lucky’s Discount Centre or its licensors. You may not use, reproduce, or distribute any content from our site without our express written permission.

8. Limitation of Liability

  • Lucky’s Discount Centre will not be liable for any indirect, special, or consequential damages arising out of the use or inability to use this website or products purchased from our store.
  • We do not guarantee that the website will be uninterrupted or error-free. We reserve the right to modify or discontinue the service at any time without prior notice.

9. Privacy

  • Your privacy is important to us. Please review our [Privacy Policy] to understand how we collect, use, and protect your personal information.

10. Governing Law

  • These terms and conditions are governed by and construed in accordance with the laws of South Africa. Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts of South Africa.

11. Contact Information

If you have any questions regarding these terms and conditions, please contact us: